Your account
Delete your Taissir account
You can delete your account at any time, in the app or on this page. Here is what happens.
In the app
- Open Taissir and sign in.
- Tap the profile button, then Account.
- Scroll to Privacy and tap Delete account.
- Confirm.
What happens when you delete your account
- Your account is closed immediately: you are signed out and can no longer sign in with it.
- Scheduled rides should be cancelled before you delete the account.
- Trip records (dates, routes, fares, driver and vehicle) are kept as required by law, for the duration given in the privacy policy.
- Server logs are deleted after 30 days and backups after 14 days.
Today, closing the account deactivates it immediately; the personal data still stored with it is then erased by the Taissir team on request. To ask for erasure, write to taissir.app@gmail.com from the address linked to the account.
You sign in with your phone number only?
Delete the account from the app, or write to us from the email or phone number linked to the account. We first check that the account is yours. taissir.app@gmail.com
You can’t access your account?
If you forgot your password, reset it from the app (Sign in with email › Forgot password?). Otherwise write to us: we will ask you to prove the account is yours before deleting it. Contact
On this page
- Sign in
- Confirm
For accounts with an email and password. Sign in to confirm the account is yours; nothing is deleted before the last confirmation.